Customer Satisfaction Survey How long have you been a customer of Cogent Solutions Group?*Just made my first purchaseLess than six months1-2 years3 or more yearsI haven’t made a purchase yetHow likely are you to purchase any of our products again?*Extremely likelySomewhat likelyNot so likelyNot at all likelyNot applicableHow likely is it that you would recommend Cogent Solutions Group products to a friend?*Extremely likelySomewhat likelyNot so likelyNot at allNot applicableWhich of the following words would you use to describe Cogent Solutions Group products? Select all that apply.* High Quality Useful Unique Good Value for Money Overpriced Impractical Ineffective Poor Quality Not Applicable Other OtherHow satisfied are you with our ordering process?*Very satisfiedSomewhat satisfiedNeutralSomewhat dissatisfiedVery dissatisfiedPlease rate your overall satisfaction with the customer service provided by Cogent Solutions Group.*Very satisfiedSomewhat satisfiedNeutralSomewhat dissatisfiedVery dissatisfiedWhich of the following services provided by Cogent Solutions Group are you satisfied with? (Select all that apply)* Courtesy and professionalism Timeliness in getting back with you Listening carefully and being responsive to your needs Having the knowledge and expertise needed to meet your needs Providing clear, complete, and accurate information Fairness of pricing Quality of products Shipping Other Other*If you expressed dissatisfaction or have concerns about any of the above items, please explain why you feel this way.What could Cogent Solutions Group do better to serve you as a customer?*What product/s do you wish we offered?*If Cogent Solutions Group were to offer a natural flavoring into its oral products, which of the following would you prefer? Select all that apply. Mixed berry Lemon Orange Grape Cherry Other OtherOther commentsEnter your email to receive a discount code on your next purchase!*
